RETURN & EXCHANGE POLICY
If you wish to return an item for any reason, please follow these guidelines:
- Eligibility: Items must be returned within 30 days of the original purchase date to be eligible for a refund.
- Condition: Returned items must be in their original packaging, unused, and in the same condition as when you received them.
- Refund Process: Once we receive your returned item, we will inspect it and process your refund to the original form of payment within 5-7 business days.
Exchanges:
If you would like to exchange an item for a different size, color, or scent, please follow these steps:
- Contact Us: Reach out to our customer service team at info@oleumperfumes.com to initiate the exchange process.
- Eligibility: Exchanges are subject to availability. We will do our best to accommodate your request based on our current inventory.